Google, the street view trike came, and went

Update: 18 months now, still prodding google, but no answers yet 🙁

Google Street View is brilliant – in fact, the whole digital map revolution is largely driven by expectations set by Google. Their tech is amazing. Unfortunately, as an organisation, they often fail to come up to scratch. A shame… here’s an example:

Every now and then Google have a flurry of promotion about their street view partners program, most recently in March this year the blogs seemed to be getting the message out. It’s certainly a cool idea, and there are some stunning examples out there. Our University applied for this years ago, and after a few slips and trips, were delighted when the trike finally visited the campus (on May 9, 2010). Then we settled down to wait for the images to come online. The site said it could take up to 90 days.

The Google Street View trike visits the University of Melbourne

Today is the anniversary. Yup, 365 days later, and still no Street View on campus. Now, I’m sure they have their reasons – obviously, being very busy would be one of them. They have since released some excellent street view partner sites. I know we’re not being singled out or ignored, because I understand that the day before they came to us, they did the MCG… and it’s not online yet either! I guess what I find infuriating is [a.] that they are still soliciting for partners, when they’ve obviously got a massive backlog of images already, and [b.] that they never tell you anything – no communication, no progress updates, nothing. It’s always “don’t call us, we’ll call you”.

So, Google is as Google does. It’s free, so one certainly can’t complain, but like a lot of people, I do wonder about the direction Google are taking. That they were so long congratulated as innovators, but now that innovation is contributing to a lack of focus for a business that was built on focus. I wonder how long before they do start to officially start to trim their programs, rather than just let them die of neglect.

And now they’re even going indoors! Don’t know if we’ll ever see our images online at this rate.

Yet more trumpeting about excellent new StreetView locations, but no response to any of my enquiries.

2 replies on “Google, the street view trike came, and went”

  1. Sorry to hear about the Google Street view woes… I’d be happy to shoot and have your campus online in a couple of days… same day even if the situation requires it.

    Only caveat… quality and service cost money 😉

    Thanks, Aaron Spence.

  2. Aaron, thanks for the offer, but they’re not exactly woes, and one of our staff has already shot a number of excellent 360 panos around campus – but Google do have the integration bit sewn up. Just a pity their business practice doesn’t match their excellent technology. Big fan of your work though.

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